Webhook for incomplete bookings

Your webhooks can now tell you when a booking is started but not completed. A new event, "Booking incomplete", fires for every booking that lands in your Incomplete tab.

Until now, a paid booking only notified your integrations once payment went through. If the customer dropped off or their payment failed, your connected tools heard nothing, so you had no way to act on it.

The new event closes that gap, and the payload tells you the reason, such as the customer leaving before paying, a declined payment, or the slot being taken by someone else.

This lets you follow up on drop-offs, recover lost bookings, and keep your records accurate.

To learn more, read our help article.