Incomplete booking notification

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The Incomplete bookings page now gives you much clearer insight into why a booking wasn't completed.

Each incomplete booking shows reason whether the client never reached the payment form, saw it but didn't pay, had a payment declined, or lost the slot to someone else along with how many payment attempts were made and how long ago the last activity happened.

A new Timeline tab lays out every event in the booking's journey in chronological order, and the list view now includes a "Last Attempted" column.

So you can spot the most recent drop-offs at a glance. NeetoCal can also automatically send a gentle nudge email to clients who started but didn't finish booking, helping you recover bookings that would otherwise be lost.

To learn more about incomplete bookings, read our help article.