Customize reminder emails

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You can now personalize reminder emails based on when they’re being sent, whether it’s 24 hours before a meeting or just 1 hour in advance.

Instead of using the same message for every reminder, you can now tailor each one individually. This gives you greater control over how and when you communicate with your clients, allowing you to adapt the tone, level of detail, and call-to-action depending on how close the meeting is.


Whether you're sending a friendly nudge the day before, or a final confirmation just before the meeting starts, your communication can now feel more intentional and relevant.

Why this is useful

  • Customize messaging to how close the meeting is.

  • Add different call-to-actions or context depending on timing.

  • Great for nudging clients, reducing no-shows, or adding last-minute details.

To learn how to use this, refer to this help article.